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Purchacing Terms and Conditions |
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These terms and conditions govern the sale of products by us, 2b Enterprises Limited, to customers in the United Kingdom either by phone or on the supersalve.co.uk Web Site. These terms and conditions constitute the entire agreement between 2b Enterprises Limited and customers in the United Kingdom only. |
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Please read these conditions carefully before purchasing 2b Enterprises Limited’s products. By ordering our products, you signify your agreement to be bound by these terms and conditions. |
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| 1) Web site Information |
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a) We have tried to ensure that information provided in the Web Site is accurate. However, we make no representation and give no warranty of any kind in respect of the information.
b) We do not accept liability for any loss (direct, indirect or consequential) which may arise from reliance on information contained in the Web Site or in respect of any error or omission. |
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| 2) Description of Products |
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a) The description and specification of products in the Web Site is only approximate and we reserve the right to make changes which do not materially affect the quality or performance of those products.
b) We may correct any error appearing in the Web Site or withdraw any product from sale without incurring liability. Price and availability is also subject to change without notice. |
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| 3) Our Contract |
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When you place an order to purchase a product from 2b Enterprises Limited, we will confirm receipt of your order and setting out the details of your order. Your order represents an offer to us to purchase a product, which is accepted by us verbally on the phone or via e-mail. That acceptance will be complete at the time we receive confirmation of payment for your order either from the bank’s electronic processing system for Credit Card and Debit Card payments or on clearance of any cheque payments sent to us. |
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| 4) Price and Payment |
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All payments between us and you will be made via the 2b Enterprises Limited Payments service or via cheque.
a) The price of the products will be the price quoted next to the product on the Web Site at the time we accept your order. The price will be in £ Sterling and will include any applicable Value Added Tax.
b) In addition to the price, you will have to pay our delivery charges as calculated at the Checkout on the Web Site. These charges vary according to quantities ordered and are based on Royal Mail tariffs for the United Kingdom plus packaging.
c) Payment is made by credit card at the time we accept your order. (The credit cards we accept are listed in the Web Site at the time you place your order). Refunds will generally be made by means of a credit to your credit card. |
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| 5) Returns Policy |
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If for any reason you are unhappy with your purchase, you can return it in its original condition within 30 days of the date you received the item, unopened (with any seals and shrink wrap intact) and you will receive a full refund for the price you paid for the item. Please note: we can only accept the return of opened items if they are faulty.
This returns policy does not affect your statutory rights.
For more information and to find out how to return your item, please contact us directly. |
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| 6) Cancelations and Refunds |
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a) You may cancel your order by notifying us in writing at any time up to 14 days after your products have been delivered. The notification should state your order number and give the reason for cancellation.
b) If you cancel your order after we have dispatched the products, then you must return the products to us at the address mentioned above. The products should be returned in a reasonable condition and at your own expense. We recommend the use of a Recorded Delivery Service.
c) You can no longer cancel your order once you have opened the product containers or used the products. However, your statutory rights concerning the quality of those products will be unaffected.
If the item was damaged in transit
If you take delivery of a 2b Enterprises package and the contents have been damaged in transit, you can return the item(s) to us within 30 days of receipt for exchange. |
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| 7) Availability |
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We will confirm availability for products sold by us at the time of your contact with us. Please note that dispatch estimates are just that. They are not guaranteed dispatch times and should not be relied upon as such. |
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| 9) Ownership and Title |
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All ownership, title and risk of loss and/or damage in the product you have purchased shall pass to you at the point and time at which such product leaves our premises. |
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| 10) Privacy |
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2b Enterprises Limited adheres to the Safe Harbour Privacy Principles agreed upon by the EU.
Collection and Use of Personal Information About Customers
The information we learn from customers helps us personalise and continually improve your shopping experience with 2b Enterprises Limited. We use the information to handle orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers, update our records and generally maintain your accounts with us. We will also recommend products that might be of interest to you. We also use this information to improve our business, prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf. |
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| 11) Children |
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2b Enterprises Limited does not sell products for purchase by children. If you are under 18, you may purchase products from us only with the involvement of a parent or guardian. |
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| 12) Electronic Communications |
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When you send e-mails to 2b Enterprises Limited, you are communicating with us electronically. We communicate with you by e-mail or by posting notices on the 2b Enterprises website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights. |
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| 13) Losses |
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2b Enterprises Limited will be responsible for any losses you suffer as a result of us breaching these conditions if the losses were reasonably foreseeable to both you and us when you submitted your order to us, or a contract for the sale of goods by us to you was formed. We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when you submitted your order to us or when a contract for the sale of goods by us to you was formed. 2b Enterprises Limited does not limit in any way our liability by law for death or personal injury caused from our negligence or breach of duty. |
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14) Alteration of Service or Ammendments to the Conditions |
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We reserve the right to make changes to our policies and these terms and conditions at any time. You will be subject to the policies and terms and conditions in force at the time that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition. |
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| 15) Events Beyond Our Reasonable Control |
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We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control including but not limited to any statutory changes or rulings by any act or customs authority affecting the customs duty payable by you. This condition does not affect your statutory rights. |
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| 16) Waiver |
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If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions. |
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| 17) Delivery of Products |
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The delivery rate for the items you order from 2b Enterprises Limited is calculated at the website Checkout.
We will arrange for delivery of the products you order by the method and to the address which you specify in the check out procedure. However, the time for delivery will not be essential to the contract between us.
If you do not take delivery of the products or supply adequate delivery instructions, we may cancel your order and retain the products. In this event, we will refund you the price of the products, but you will still be liable to pay any delivery charges.
If there is an error or any other delivery problem in respect of the products ordered, you must notify us in writing within 14 days after the delivery date. We will not be liable for any loss or damage if you fail to do this. |
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18) Giftwrapping and Gift Certificate Restrictions |
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Giftwrapping is not available for items sold by 2b Enterprises Limited. |
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| 19) General |
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a) The products advertised in the Web Site are only intended for sale to persons in the U.K. dealing as consumers and are not for re-sale.
b) The Contracts (Rights of Third Parties) Act 1999 shall not apply to any contract between us, so that no contractual rights are conferred on third parties.
c) Any contract between us shall incorporate these terms and conditions and be under English law. If there is any dispute, the English Courts will have exclusive jurisdiction. |
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| 20) Our Details |
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2b Enterprises Limited (registered in England number 5005546) of 9 Church Field, Sevenoaks, Kent, United Kingdom TN13 3DU.
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